12 Apr 2025 | Consulting, Contact Centre, Technology
The Evolution from Call Centre Speech Automation to RPA and AI: The journey from call centre speech automation to Robotic Process Automation (RPA) and now Artificial Intelligence (AI) This journey is a natural progression in the evolution of enterprise automation....
20 Feb 2025 | Consulting, Technology
Benefits & Pitfalls for AI in business Harness AI’s transformative power wisely—drive growth, avoid risks, and ensure responsible innovation. Artificial Intelligence (AI) is reshaping industries, redefining operational efficiencies, and transforming customer...
1 Nov 2024 | Consulting, Technology
Five Generative AI Trends to Watch in 2025 What is the future of generative AI? Today’s generative AI trends and the risks AI can bring may shape the development of enterprise technology next year. “Scouting around the various technology trend blogs I came across this...
14 Oct 2024 | Consulting, Technology
Stepping Up and Leading the AI Revolution As artificial intelligence (AI) continues to redefine business landscapes, the demand for skilled leadership to guide companies through its integration has never been more pressing. For CIOs and executive teams, steering the...
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