14 Jul 2024 | Contact Centre
Suggested Options Call Centre AI Can Do Today, and What’s comming on the Way Explore how AI transforms call centres with five current technologies and three future innovations, enhancing efficiency and customer satisfaction Call centre artificial intelligence is...
29 May 2024 | Cloud, Technology
What Is Google’s AI Overviews? Google is putting AI Overviews at the centre of its search experience. Learn about the key features of AI Overviews, how it compares to SGE, and user responses. Google AI Overviews is a feature within Google Search that provides...
23 Sep 2023 | Cloud, Technology
Microsoft 365 Copilot Set for November 23 The AI assistant will launch across Microsoft products, from 365 to Windows, and includes a prompt writing tool Microsoft 365 Copilot will be available for business and enterprise users globally on November 1, Microsoft...
18 Aug 2023 | Cloud, Technology
Generative AI Will Bring “Transformational Benefit” in the Next 2-5 Years Generative AI landed on Gartner’s coveted Hype Cycle for Emerging Technologies for 2023 Generative AI has landed on Gartner’s coveted Hype Cycle for Emerging Technologies for 2023, the...
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