4 Oct 2024 | Consulting, Contact Centre, Technology
Machine Learning – what is it? Understanding the difference between Machine Learning and AI is a good founding stone. The emergence of artificial intelligence (AI) and machine learning (ML) has revolutionised how businesses interact with their audiences, analyse...
27 Sep 2024 | Consulting, Technology
The Importance of Finding Experienced Leaders for IT Change and Transformation in the growing Age of Generative AI In today’s fast-paced business landscape, companies are under increasing pressure to innovate and stay competitive. The emergence of Generative AI is...
11 Sep 2024 | Consulting, Technology
Klarna’s AI Leap: Revolutionising Fintech with Next-Gen Technology Klarna, the global fintech trailblazer known for its pioneering buy-now-pay-later (BNPL) services, is making headlines with its ambitious foray into artificial intelligence (AI). This bold move...
1 Sep 2024 | Consulting, Contact Centre
How Generative AI is Boosting Customer Satisfaction in UK Financial Services: The UK financial services industry is undergoing a significant digital transformation, driven by advancements in artificial intelligence (AI), particularly Generative AI. As customers...
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